Admission into Memfys Hospital is in most cases preceded by a medical consultation by a member of our medical team. Your treatment could be non-surgical or surgical. If your treatment is surgical, you will be informed about the procedure and the expected results. Please, feel free to ask any other questions you wish. You then must decide what to do. The decision to have surgery or not is yours unless you have been admitted as an emergency case or are a minor and are not able to make a decision for yourself in which case the decision will be made by your next of kin.
When you have been given an admission date, you will be given instructions on what to do to prepare for your admission. Please make sure you follow any instructions about eating or drinking on the day of your admission, otherwise your treatment may be delayed or postponed.
Please tell the doctor if you have a history of bleeding disorders or if you are taking any blood-thinning medications like aspirin, or other medicines that affect blood clotting. It may be necessary for you to stop these medicines before a surgical procedure.
If you smoke, you should stop smoking as soon as possible before the procedure to improve your chances for a successful recovery from surgery and to improve your overall health status.
Consent form: You will be asked to sign a consent form if you do decide to have the surgery. This is a legal document that grants your permission to have the surgery to be performed.
Please do not bring:
Smoking is not allowed on the premises.
The ward is managed by a Matron and is staffed by nurses and doctors. If you have any concerns during your stay, they will be available to answer any questions you have.
Memfys Hospital currently has three types of ward:
All rooms have an en-suite bathroom with a shower. There is also a TV and wardrobe for your belongings.
There is a notice board in each room that lists the names of every care giving staff attending to the patients in that ward. This list is updated at the start of each shift, so you know who to call if you have any queries or difficulties. Your Consultant is responsible for your care. Although you may not see your consultant every day, a doctor on your consultant’s team should visit you. Major ward rounds are conducted twice daily – in the morning and at around 6pm daily. Other visiting specialists might make visits during the day. Also, rounds are conducted by the nurses at shift handovers. 24/7 medical care is provided by our resident medical officers who assist the Consultant as required. There are always 2 senior residents and a medical officer on call within the hospital premises every evening and weekend.
Your doctors and nurses will discuss your treatment with you. Each nurse wears a name identification tag and can also be identified by the uniform they wear.
Matrons - can be identified by their beige outfits
Staff Nurses - can be identified by their army green outfits
Auxiliary Nurses - can be identified by their ruby red outfits
Memfys hospital allows for one patient companion who is a close relative or friend to stay with the patient at all times. This arrangement is made more comfortable in the private wards, where there is more space so that a couch in each room converts to a bed. Extra companions/ family members are encouraged to stay in one of numerous hotels within proximity to the hospital.
Patient companions are expected to assist with feeding their patients except a patient on NG tube for whom the nurse will assist with feeding. The patient companion is expected to work with the kitchen unit to blend the food for the patient. The Memfys kitchen service operates 24/7. Patient meals will be provided by the kitchen whereas patient companions are required to make their own meal arrangements with the kitchen. Memfys Hospital does not allow meals to be brought from outside the hospital.
Family and friends can be very helpful during your recovery. Visiting rules have been put in place because rest is an important part of your treatment. Patients can request for a no visitor policy to be put in place. Please encourage your visitors to follow the rules.
Please note that a change may be made to the Visitor Guidelines in operation at Management's discretion.
Entry to the ICU is very restricted. Staff and patient companions and patient visitors must adhere to strict hygiene protocols before entry into our ICU. Staff and patient companions and patient visitors must change into appropriate clean footwear and overalls provided to them before entry. Because of this strict protocol in gaining access to the ICU, one Patient Companion is allowed in to see the patient. This access is granted at set times twice daily (morning and Night).
Parking - Memfys hospital has a free parking facility for patients and their visitors.
Canteen - There is a canteen open to patients, visitors and staff. The canteen serves breakfast between 7.30am and 9am, lunch between 12.30pm and 3pm and dinner between 4.30pm and 9pm every day. A ticket for a meal can be purchased from the Convenience Shop.
Convenience Shop - The shop is located on the premises on the right of the old building and sells a variety of items including toiletries, drinks, and snacks. The opening hours are between 7.30am and 6pm. The shop closes for lunch each day between 2pm and 3pm.
Patients being admitted into Memfys Hospital fall into two categories: